CollabHQ

Privacy Policy

Last updated: September 2, 2026

1. Information We Collect

Account data: name, email address, and role (creator or brand) when you sign up.

Profile data: social media handles, portfolio links, bio, and offering details that creators choose to publish.

Deal data: briefs, messages, approvals, reviews, and payment amounts associated with deals on the platform.

Usage data: pages visited, features used, device type, and IP address, collected automatically via cookies and analytics.

2. How We Use Your Information

We use your data to:

  • Operate and improve the platform
  • Process deals and payments between creators and brands
  • Send transactional notifications (deal updates, messages)
  • Display public creator profiles and reviews
  • Detect and prevent fraud or abuse

3. Information We Share

We do not sell your personal data. We share information only with:

  • Deal counterparties: brands see creator profiles; creators see brand briefs
  • Payment processors: to facilitate payouts
  • Analytics providers: anonymized usage data
  • Legal obligations: when required by law

4. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (Vercel Analytics) to understand aggregate usage. You can disable non-essential cookies in your browser settings.

5. Data Retention

Account data is retained while your account is active. Deal records and reviews are retained indefinitely as part of the platform’s public record. You may request deletion of your account and personal data at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Withdraw consent for non-essential data processing
  • Lodge a complaint with your local data protection authority

7. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS), secure authentication, and row-level security on our database. No system is perfectly secure, and we cannot guarantee absolute security.

8. Children

CollabHQ is not intended for anyone under 18. We do not knowingly collect data from minors.

9. Changes

We may update this policy periodically. Material changes will be communicated via email or a notice on the platform.

10. Contact

Privacy questions? Email us at privacy@collabhq.com.